Course Refund Policy for Why SoSAD

Effective Date: August 27, 2025

1. Our Commitment
At Why SoSAD, our primary goal is to provide a high-value, empowering learning experience that helps you achieve your career goals. We want you to be confident in your decision to invest in your future with us. This policy outlines the terms and conditions for refunds to ensure a transparent and fair process for all our students.

Please read this policy carefully before completing your enrollment and payment.

2. Non-Refundable Fees
To cover administrative, processing and batch allocation costs, the following fees are strictly non-refundable under any circumstances:

Registration Fee / Admission Fee: The initial amount paid to reserve your seat in a batch.

Applicable Taxes: Any Goods and Services Tax (GST) or other statutory taxes collected as part of the course fees are non-refundable.

The refund amounts mentioned in the sections below apply only to the tuition fee portion of your payment.

3. Refund Eligibility Based on Cancellation
Refund requests for the tuition fee will be processed based on the date of the written cancellation request.

a) Cancellation Before the Course Start Date:
Request received 7 or more calendar days before the official batch start date: You will be eligible for a 75% refund of the tuition fee paid.
Request received less than 7 calendar days before the official batch start date: You will be eligible for a 25% refund of the tuition fee paid. This is because late cancellations prevent us from offering the reserved seat to other prospective students.

b) Cancellation After the Course Start Date:
No refunds will be issued for cancellation requests received on or after the official batch start date. Once the course has commenced, we are fully committed to providing the service and the student occupies a limited seat in the batch for the entire duration of the course.

c) If a Course is Cancelled by Why SoSAD:
In the unlikely event that Why SoSAD has to cancel a scheduled batch due to unforeseen circumstances, we will provide a 100% full refund of all fees paid, including the registration fee and tuition fee.

4. How to Request a Refund
All refund requests must be made formally in writing to be considered valid.
Send an email to [e.g., admissions@whysosad.com] with the subject line: "Refund Request - [Your Name] - [Course Name]".
In the body of the email, please include:
Your Full Name
Course and Batch Details
Date of Enrollment
A clear reason for the cancellation and refund request.
A copy of your payment receipt.
Verbal or phone call requests for refunds will not be accepted.

5. Refund Processing
Once we receive your written request, we will send an acknowledgement email within 2-3 business days. Approved refunds will be processed within 15-20 working days from the date of acknowledgement. The refund will be credited back to the original mode of payment used during enrollment.

6. Batch Transfers & Deferrals
Instead of cancellation, you may request to transfer your enrollment to a future batch.
This request must be made in writing at least 5 calendar days before your original batch start date.
Batch transfers are subject to seat availability in the desired future batch.
A transfer is permitted only once and may be subject to a nominal administrative processing fee.

7. Special Circumstances
We understand that severe and unforeseen emergencies (such as a medical crisis) can occur. In such cases, refund or deferral requests that fall outside the standard policy may be considered at the sole discretion of the Why SoSAD management. These requests must be supported by valid, verifiable documentation (e.g., a medical certificate from a recognized practitioner).

8. Contact Us
For any questions regarding this refund policy, please contact our admissions office:
Why SoSAD Ahmedabad, Gujarat, India
Email: [admissions@whysosad.com]

Note: Why SoSAD reserves the right to modify this refund policy at any time. Any changes will be updated on our website and will be effective immediately for all new enrollments.